Return Policy
SHHEK is built on the pursuit of architectural performance and aesthetic permanence. If a piece does not support your movement or fulfill your vision, we are committed to facilitating a seamless transition toward the perfect fit.
30 Days of Evaluation
We offer a 30-day return window from the date of delivery. This time is intended for you to feel the fabric and test the silhouette in the stillness of your home.
Exchanges
Complimentary shipping for all size and color exchanges. We prioritize your perfect fit.
The Return Path
Access your account to select the items you wish to return and receive a prepaid shipping label.
Place items in the original SHHEK architectural packaging to ensure protection during transit.
Drop your package at any authorized carrier location or schedule a complimentary home pickup.
Once received and inspected, your refund or store credit will be issued within 5-7 business days.
Refund Timelines
Issued as a digital gift card immediately after the return is scanned by the carrier.
Processing time depends on your financial institution after our internal inspection.
Exceptions & Final Sale
For hygiene reasons, all undergarments and swim liners must be untouched and in original packaging.
Items marked as 'Final Sale' in our Archive section are not eligible for return or exchange.
Customized or monogrammed performance gear is uniquely yours and cannot be returned.
Further Assistance
Our Client Care team is available to assist with specific inquiries regarding international returns or complex exchanges.
